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Merlin Magix

Support for Merlin Magix Phones

Let Merlin Help with Your Legacy Phones

In 1999, Lucent Technologies introduced the Merlin Magix as the replacement for the Merlin Legend. The Magix was easier to install and more competitive in the marketplace, as most other digital PBX systems. Due to declining sales and the introduction of the IP Office product line, Avaya retired the Magix on April 1, 2006. If your business is still running on a Merlin Magix phone system and you are having difficulty finding anyone that can provide you with help or support, give us a call at Merlin and let us make things right!

Merlin Magix Support

Despite being over two decades old, the Merlin Magix’s modern electronic features and legendary Bell System era quality and durability still make these classic Merlins very popular telephone systems with small businesses. Even so, if you are still using Merlin Magix, your phone system is has become outdated and not keeping up with the needs of your business.

If your business is operating on legacy technology and you’re considering your options for repairs, maintenance, and upgrades, contact Merlin Communications and our team of seasoned experts will help guide you along the way.

If you have read about VoIP, Unified Communications and all of these other new telephony solutions and decided that now is the time to investigate modernizing your phone system, Merlin Communications is here to help you make that leap to the latest and greatest technological solutions.

The Realities of Legacy Phone Systems

A lot of the big names in phone systems that ruled the market 10 or 20 years ago are now gone. The companies that everyone trusted as the backbones to our businesses in the 90s and early 2000s are no longer. In many cases, there’s no need to replace a phone system immediately after the manufacturer or provider goes out of business or gets bought out. However, more and more often, businesses are finding themselves caught between a rock and a hard place because they’ve waited too long and now there’s not many companies out there with the technical experience required to effectively provide support to their Legacy System.

If you’ve found yourself in this position with your Merlin Magix phone system or any another legacy provider, we encourage you to complete our contact form on this page, or give us a call at 717-983-3155. 

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