"It all came together quickly, from our first meeting to the install date, we had our new system up and running in about a month.

Your customer service is exceptional and I would recommend your company to anyone looking for a new phone system."

"Mercury Technology Partners has been working with Mark and Dustin at Merlin for a few years now for many different projects with our customers.

Communication is key to Dustin and Mark and they are quick to answer us for any reason. MTP and myself will continue to work extensively with Merlin for our future needs. Please feel free to reach out to me with any questions.

"Overall, this effort has been beneficial to me because as I have been able to partially off load the task of managing the districts telecommunication’s, which has allowed me to concentrate on more pressing issues.

With an email or a quick phone call we can begin the process of adding or disconnecting services or getting a trouble fixed. Allowing an organization that excels at this type of service has saved me many hours."

"This is to thank you for the excellent service provided to The Cope Company Salt during our evaluation and installation of our new VoIP phone system. As you are aware, we had several vendors review our needs and one did install a new system which provided a very low and unpredictable quality for about 16 months before asking your team to come back and reassess our problems and make the changes in install and equipment to improve our service. I report that after about 3 months that our phone and computer service is very good and we appreciate your patience and expertise as we work through our problematic situation."

" I want to take this opportunity to thank you on behalf of the entire congregation of Holy Infant Parish, Manchester, PA for installing a quality live-streaming system in our church. The pandemic has required many changes in the manner in which we conduct parish services and live-streaming is now one of those changes that has become part of the “new normal” for us. The equipment that you installed is of the very best quality and very user friendly. Thank you also for your team of people that listened to our needs and were conscientious in the installation process. I highly recommend any pastor, or church organization, interested in upgrading their communication outreach to contact Merlin Communications for the absolute best product available."

"Your installer did a tremendous job. We were clueless about the system and he came in and took care of everything…. even the things that we would have not noticed until he was already gone.

I am not one to heap praise on someone who is simply doing their job, but he went above and beyond. In most situations you probably only hear from people when there is a problem. When someone really does a good job I think it is just as important to speak up!"