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Definity

Support for Definity Phones

Let Merlin Help with Your Legacy Phones

Definity Phone system, it is a great system to be used as a small business phone system but can grow extremely large. The Definity System is a digital phone system which can enable up to hundreds of phones, caller ID, voicemail, and many other features. Like many other Legacy Phone Systems, this classic is no longer being supported directly by Avaya. If your business is still running on a Lucent/Avaya Definity phone system and you are having difficulty finding anyone that can provide you with help or support, give us a call at Merlin and let us make things right!

Lucent/Avaya Definity Support

Do you feel like your phone system is simply outdated and not keeping up with the needs of your business? Do you read about VoIP, Unified Communications and all of these other new telephony solutions? Who can you trust to help you make that leap to the latest and greatest technological solutions?

If your business is operating on legacy technology and you’re considering your options for repairs, maintenance, and upgrades, contact Merlin Communications and our team of seasoned experts will help guide you along the way.

The Realities of Legacy Phone Systems

A lot of the big names in phone systems that ruled the market 10 or 20 years ago are now gone. The companies that everyone trusted as the backbones to our businesses in the 90s and early 2000s are no longer. In many cases, there’s no need to replace a phone system immediately after the manufacturer or provider goes out of business or gets bought out. However, more and more often, businesses are finding themselves caught between a rock and a hard place because they’ve waited too long and now there’s not many companies out there with the technical experience required to effectively provide support to their Legacy System.

If you’ve found yourself in this position with your Definity phone system or any another legacy provider, we encourage you to complete our contact form on this page, or give us a call at 717-983-3155. 

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