When engaged with DenMark, they take on significant responsibilities for their clients. One of the most meaningful things DenMark does in their role as trusted communications consultants is to perform telecom service audits. When DenMark performs an audit, they examine your overall communication setup and look for things like billing errors, services you’re overpaying for, under-utilized services and any credits or refunds your service provider owes you.
In addition to performing audits, DenMark handles requests for proposals on behalf of their clients. RFPs offer an effective way to keep your telecom expenses in line. In the telecommunications industry, acquisition pricing is often more affordable than retention pricing, but you won’t be able to take advantage of it if you don’t solicit RFPs when it’s time to renew your contracts. When DenMark requests an RFP, it alerts a service provider that the company needs to keep its pricing competitive if they want to retain your business.
DenMark also negotiates contracts on behalf of their clients as well. If you’re not familiar with the jargon used in the telecommunications industry, it can be difficult to negotiate the best contractual terms, regardless of how finely tuned your negotiation skills are. That’s where DenMark can help by stepping in and acting as your mouthpiece to negotiate the most favorable terms for your business.