About Merlin

“There is a better way”

Merlin Communications Commitment

5-Star Service Throughout the Region

Merlin Communications is committed to be a leader in Pennsylvania’s telecommunications sector, with a full-service staff of industry-trained technicians, electricians, and systems engineers. We make working safe a high priority with OSHA 10 and 30-hour staff, along with our active safety committee, all the way to our onsite safety assessments. We want you to know we are serious about getting your job done safely, while protecting your team and ours. We serve commercial and industrial enterprises, state agencies, small businesses, and more. We can provide structured cabling, outside plant, data center, surveillance, access control, phone systems, paging, sound masking, DAS, and point to point wireless systems to your system design, UPS power protection and engineering needs. We participate in the state COSTARS and PEPPM programs; if your organizations use these vehicles – we can help. How can we help? We will work together to find a way to improve the data and communications flow in your company.

Positive Merlin Culture

Our mission statement isn’t just words, we are always striving to improve our company culture. At Merlin Communications, our employees are our core, and we want them to represent Merlin and the values we show them every day. We believe what we do is important and because of that our team takes great pride in their work. We provide you with a less stressful experience in the acquisition and management of your services and projects. Our ability to become a single point of contact for everything you
require is a key ingredient to our success. We want to streamline not only our installation and management, but keep you operating smoothly throughout your experience.

At Merlin, we actively support our community and are proud of our many relationships and partnerships throughout.

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Capabilities

We are your full-service contractor for your telephony, structured cabling, surveillance, access control, UPS power protection both single phase and three phase capabilities, and outside plant service needs. We install, service, and warranty Hubbell, Panduit, Leviton, AFL Duraline, Corning, Legrand (Ortroincs), SureCall DAS, Cambridge Soundmasking, APC, Eaton Powerware, Milestone VMS, Ubiquiti, Hanwha, Axis, Verkada, and Dahua products and solutions. We are proud members of the ABC (Associated Builders & Contractors) and IEC (Independent Electrical Contractors), in which we are on many committees and community involved projects. We are also a corporate BICSI member with on staff BICSI technicians, installers, and a future RCDD. We are committed to being your trusted partner for all your project needs with well over 90 years of combined industry experience and knowledge. We also have 24- hour, 7 day a week on call service and support. We are here anytime you need us.

Meet Our Team of Expert Professionals

Mark Dixon

Mark Dixon President/CEO


Mark founded DenMark Business Solutions in Lewisberry PA 18 years ago and then expanded his business by acquiring Merlin Communications at the start of 2018. Mark’s technology know-how runs deep and wide and he is very excited to share his expertise with clients. Mark is a proud member of the Mechanicsburg Rotary Club and is extremely proud of Merlin’s deep roots in the community and surrounding areas.

Merlin Communications Dustin Dixon

Dustin Dixon VP of Operations


With over 15 years in the telecommunications industry, Dustin has done everything from structured cabling, cell phone tower radio-head and base stations to climbing telephone poles and lashing fiber optic cable. Dustin is a BICSI Certified Technician and hold numerous manufacturing certifications including Corning, Sumitomo FutureFlex Blown Fiber, Lencore Sound Masking, Levition, Ortronics, Panduit, 3M, Commscope, and OSHA/MSHA. When Dustin is not at work, he is constantly thinking about Merlin and how to improve what we do and believes that if we support our team properly there isn’t anything we can’t accomplish.

Meghan Humes

Meghan Humes Administrative Assistant/Dispatcher

 

Meghan is Merlin Communications’ administrative assistant. Meghan is a 2013 graduate of Mechanicsburg Area Senior High School, and she completed her bachelor’s degree at Duquesne University with a major in Organizational Leadership. Meghan has a background in customer service and enjoys working with others and meeting new people along the way. Although Meghan is new to the telecommunications field, she looks forward to learning new things every day and finding new ways to apply what she learns.

Merlin Communications Ken Anderson

Ken Anderson Business Development and Vendor Management


Ken Anderson has joined our team here at Merlin Communications in August of 2021. Ken brings over 20 + years of industry experience and knowledge of the Low Voltage industry. Ken has worked as a technician completing journeyman wireman apprenticeship and telecommunications training, BICSI Technician, and business management. In his career he has worked in the field as a technician, project manager, estimator, operations manager, and department manager. He has a passion for the Low Voltage Industry, team building, and mentoring. He has mentored and lead teams in the telecommunications, surveillance, fire alarm, security, and access control portions of the industry.

Aj Clark

Aj Clark Project Manager & Estimator

 

Andrew “AJ” Clark has joined our team in August of 2021 as a project manager/ estimator.  AJ has been in the low voltage industry for 13 years.  Most of that time he was a technician installing structured cabling (copper and fiber), camera systems, and point to point wireless solutions. He also brings to us several certifications in the surveillance industry that include Milestone Certified Integration Technician (MCIT), Milestone Certified Integration Engineer (MCIE), and Wisenet Professional Certification.  AJ is also a graduate from the Pennsylvania School of Technology with a bachelor’s degree in network administration.

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Tom Reed Estimator

 

Tom Reed has joined our team in February of 2022 estimator. Tom has been in the electrical and low voltage industry for over 25 years. Tom is a U.S. Army Veteran who also worked in Iraq and Afghanistan for various government contractors after his time in the Army. In his career he has worked as a journeyman electrician, data technician, project manager, estimator, and field superintendent. He currently holds a journeyman electrical license. He also is a current student at Penn State University studying Information Science and Technology.

Contact Merlin for a Quote

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