About Merlin

Merlin Communications Commitment

5-Star Service Throughout the Region

Merlin Communications is committed to be a leader in Pennsylvania’s telecommunications sector, with a full-service staff of Industry-trained technicians, electricians, and systems engineers.  We make working safe a high priority with OSHA 10 and 30-hour staff, along with our active safety committee all the way to our onsite safety assessments. We want you to know we are serious about getting your job done safely, while protecting your team and ours. We serve commercial & industrial enterprises, state agencies, small businesses, and more. From structured cabling, outside plant, data center, surveillance, access control, phone systems, paging, sound masking, DAS, and point to point wireless systems to your system design, UPS power protection and engineering needs. We participate in the state COSTARS and PEPPM programs if your organizations use these vehicles we can help. How can we help? We will work together to find a way to improve the data and communications flow in your company.

Positive Merlin Culture

Our mission statement isn’t just words, we are always striving to improve our company culture.  Our employees are our core, and we want them to represent Merlin and the values we show them every day. At Merlin Communications, we believe that why we do what we do is more important and that’s why our team takes great pride in their work.  We provide you with a less stressful experience in the acquisition and management of your services and projects. Our ability to become a single point of contact for everything you require, this is a key ingredient to our success.  We want to streamline not only our installation and management but keep you operating smoothly throughout your experience.

At Merlin, we actively support our community and are proud of our many relationships and partnerships throughout. 

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Capabilities

We are your full-service contractor for your telephony, structured cabling, surveillance, access control, UPS Power protection both single phase and three phase capabilities, and outside plant service needs. We install, service, and warranty Hubbell, Panduit, Leviton, AFL Duraline, Corning, Legrand (Ortroincs), SureCall DAS, Cambridge Soundmasking, APC, Eaton Powerware, Milestone VMS, Ubiquiti, Hanwha, Axis, Verkada, and Dahua products and solutions. We are proud members of the ABC (Associated Builders & Contractors) and IEC (Independent Electrical Contractors), in which we are on many committees and community involvement projects. We are also a corporate BICSI member with on Staff BICSI Technicians, Installers, and a future RCDD. We are committed to being your trusted partner for all your project needs with well over 75+ years of combined industry experience and knowledge. We also have 24-hour, 7 day a week on call service and support, we are here anytime you need us. 

Our Team of Expert Professionals

Mark Dixon

President/CEO

Mark founded DenMark Business Solutions in Lewisberry PA 18 years ago and then expanded his business by acquiring Merlin Communications at the start of 2018. Mark’s technology know-how runs deep and wide and he is very excited to share his expertise with his clients. Mark is a proud member of the Mechanicsburg Rotary Club and is extremely proud of Merlin’s deep roots in the community and surrounding areas. 

Mark Dixon

Dustin Dixon

VP of Operations

With over 15 years in the telecommunications industry, Dustin has done everything from structured cabling, cell phone tower radio-head and base stations to climbing telephone poles and lashing fiber optic cable. Dustin is a BICSI Certified Technician and hold numerous manufacturing certifications including Corning, Sumitomo FutureFlex Blown Fiber, Lencore Sound Masking, Levition, Ortronics, Panduit, 3M, Commscope, and OSHA/MSHA. When Dustin is not at work, he is constantly thinking about Merlin and how to improve what we do and believes that if we support our team properly there isn’t anything we can’t accomplish.

Merlin Communications Dustin Dixon

Ken Anderson

Business Development and Vendor Management

Ken Anderson has joined our team here at Merlin Communications in August of 2021. Ken brings over 20 + years of industry experience and knowledge of the Low Voltage industry. Ken has worked as a technician completing journeyman wireman apprenticeship and telecommunications training, BICSI Technician, and business management. In his career he has worked in the field as a technician, project manager, estimator, operations manager, and department manager. He has a passion for the Low Voltage Industry, team building, and mentoring. He has mentored and lead teams in the telecommunications, surveillance, fire alarm, security, and access control portions of the industry.

Merlin Communications Ken Anderson

Meghan Humes

Administrative Assistant/Dispatcher

Meghan is Merlin Communications’ administrative assistant. Meghan is a 2013 graduate of Mechanicsburg Area Senior High School, and she completed her bachelor’s degree at Duquesne University with a major in Organizational Leadership. Meghan has a background in customer service and enjoys working with others and meeting new people along the way. Although Meghan is new to the telecommunications field, she looks forward to learning new things every day and finding new ways to apply what she learns.

Meghan Humes

Sarah Dixon

Sales & Business Development Support

Sarah started out in an administrative role with Merlin Communications in February of 2019. In her time with the company, she has moved into a sales support position, focusing on the ins and outs of marketing and sales support. A graduate of Red Land High School. Sarah has an outgoing personality and strives to help others in everything she does.

Sarah Dixon

Aj Clark

Project Manager & Estimator

Andrew “AJ” Clark has joined our team in August of 2021 as a project manager/ estimator.  AJ has been in the low voltage industry for 13 years.  Most of that time he was a technician installing structured cabling (copper and fiber), camera systems, and point to point wireless solutions. He also brings to us several certifications in the surveillance industry that include Milestone Certified Integration Technician (MCIT), Milestone Certified Integration Engineer (MCIE), and Wisenet Professional Certification.  AJ is also a graduate from the Pennsylvania School of Technology with a bachelor’s degree in network administration

Aj Clark

Meet Our Field Team

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