Legacy System Support

Support for Legacy Phone Systems

Let Merlin Help with Your Legacy Phones

There are few things more frustrating that not being able to get your technology to work the way it should. If your business is still running on any older legacy phone system and you are having difficulty finding anyone that can provide you with help or support, give us a call at Merlin Communications and let us make things right!

Authorized & Certified

Merlin Communications is an authorized dealer with certified technicians for the following systems: 

  • All Avaya Systems:
    Definity, S8300, S8400, Legend, Magix, Classic Merlin, Partner, IP Office, and Intuity platforms. 
  • All Panasonics Systems:
    NCP 500 and 1000, TDA and TDE 50, 100, 200 and 600 platforms. 
  • Certified BICSI Technician and NICET Installers as well as with the following manufacturers:
    Ortronics, Sumitomo FutureFlex Blown Fiber, Panduit, Corning, 3M, Levition, Hubbell, Commscope, Lencore Sound Masking, OSHA 10 and MSHA. 

Support & Upgrading

Do you feel like your phone system is simply outdated and not keeping up with the needs of your business? Do you read about VoIP, Unified Communications and all of these other new telephony solutions? Who can you trust to help you make that leap to the latest and greatest technological solutions?

If your business is operating on legacy technology and you’re considering your options for repairs, maintenance, and upgrades, contact Merlin Communications and our team of seasoned experts will help guide you along the way.

Click here to discover more about any of these Legacy Phone Systems that Merlin Communications can provide your business with the help that you need:

The Realities of Legacy Phone Systems

A lot of the big names in phone systems that ruled the market 10 or 20 years ago are now gone. The companies that everyone trusted as the backbones to our businesses in the 90s and early 2000s are no longer. In many cases, there’s no need to replace a phone system immediately after the manufacturer or provider goes out of business or gets bought out. However, more and more often, businesses are finding themselves caught between a rock and a hard place because they’ve waited too long and now there’s not many companies out there with the technical experience required to effectively provide support to their Legacy System.

If you’ve found yourself in this position with your legacy phone system, we encourage you to complete our contact form on this page, or give us a call at 717-983-3155

Contact Merlin for a Quote

We are standing by to help.